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Privacy Policy

Privacy Ploicy for Rawaf Mina Pilgrims Services

Rawaf Mina. ('us', 'we', or 'our') operates the https://haj.rawafmina.sa website and the Hajj mobile application At Rawaf Mina, we understand the importance of privacy and are committed to protecting the personal information of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather through our pilgrim services. By using our services, you consent to the collection and use of your information as described in this policy.

Information We Collect:

  • Personal Information: We may collect personal information such as your name, contact details, passport information, and religious affiliation when you use our pilgrim services or interact with us.
  • Location information : We may use and store information about your location depending on the permissions you have set on your device. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at anytime, through your mobile device settings.

How We Use Your Information:

We may use the information we collect for the following purposes:
  • To provide and fulfill our pilgrim services, including arranging transportation, accommodation, and other logistics.
  • To communicate with you and provide customer support.
  • To personalize your experience and tailor our services to your religious and cultural needs.
  • To process transactions and payments.
  • To comply with legal obligations or respond to legal requests.

Data Security:

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, or alteration. However, we cannot guarantee the absolute security of your information, as no method of transmission over the internet or electronic storage is 100% secure.

Your Choices:

You have the right to access, update, and delete your personal information. You may also choose to limit the collection or use of your information, although this may affect your ability to use certain features of our services.

Children's Privacy:

Our pilgrim services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent.

Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us. By using our pilgrim services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.